How do I cancel my subscription?
Open iOS Settings, tap your name, tap Subscriptions, choose CLEAR, then tap Cancel Subscription. Deleting the app does not cancel an active subscription.
We're here to help
CLEAR Support
Get help with subscriptions, your data, and using the app.
Email supportWe usually reply within 24 hours.
Common questions
Quick answers
How do I restore my purchase?
Open CLEAR and use Restore Purchases on the subscription screen. Make sure the device is signed into the same Apple Account used for the original purchase.
What happens to my data?
Your check-ins, logs, goals, and progress are stored locally on your device. CLEAR does not operate an account database containing that personal wellness data.
Why did I lose my streak or history?
Because CLEAR stores your data on-device, deleting the app, resetting its data, or moving to a new device without transferring app data can remove your history. Email us and we will help you review what happened.
Does CLEAR provide medical advice?
No. CLEAR is a wellness and reflection tool, not medical care. If you may be dependent on alcohol, speak with a qualified health professional before stopping suddenly.
How do I delete my CLEAR data?
Use the reset option inside CLEAR or delete the app from your device. Subscription records remain managed by Apple and RevenueCat.
Additional support
You do not have to handle this alone.
If you need immediate medical help, call 911 or your local emergency number. These independent organizations also provide support and information.